FAQ's

We have you covered! You will receive an email when your order is shipped or if there are updates. If your order is shipped with a tracked service, you will be able to find tracking details within the same email.

Can't find the email? You can check the progress of all of your orders within your account section on our site.

We are currently working on a 2-3 working day timeline for dispatch of all goods.

After dispatch orders are delivered within 1-5 working days, depending on the shipping method selected.

We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders.

If you have made a mistake with the shipping address, please get in touch as soon as possible and we will do our best to amend this before dispatch.

You can return items in your order within 14 days, subject to our Returns Policy.

Although we always strive for perfection, we are human and sometimes the wrong items are shipped from our dispatch centres. We apologise for the inconvenience caused by this and assure you that our customer support team will help to make it right.

If you have received an incorrect item or have experienced any other problems with your order, please contact our team as soon as possible.